Sub Pop


MON, MAR 18, 2013 at 8:07 AM

What’s New in the Mail Bag?

13006

Guys,

I bought Fear Fun by Father John Misty but I think you went overboard with the art design for the CD. Not putting any name on the CD is lame. My friend unloaded the player, it got mixed up + then the CD sat out getting dusty.

Trying for “artful” (“artsy”?) you got cutesy. And a pain-in-the-neck-ful.

Think about it. I had to write the name in my sloppy handwriting.

More cutesy were the inserts; rambling on and on. I read books. I listen to music CDs. I do not read stuff inside CD packages.

Helen

PS. I enjoyed listening to the CD.

Dear Helen,

Thanks a lot for your letter! We here at Sub Pop strive for 105% customer satisfaction, and we have no idea how we’re doing until somebody lets us know. Trust me, we’re disappointed that you’re disappointed.

We thought long and hard about your dilemma and couldn’t come up with a better solution than yours. Writing on the CD is the most efficient way to discern it from others, we applaud your ingenuity! We were hoping that you wouldn’t mind if we suggested this idea to others who are having the same problem. If you’ve patented the idea, we’ll be happy to forward the proper paperwork to pay you for our use of the idea. Let us know what fee you’re comfortable with.

In regards to all of the pesky, unwanted information on the CD sleeve, we’ve included a handy cover sheet to place over any words that you don’t want to look at while listening. It might seem that it’s just a piece of paper, but it’s rather opaque and should serve as a soothing emotional blanket. In fact, I’m using one right now.

Thanks for writing and we’ll see you in court!
Derek Erdman / Sub Pop


Posted by Derek Erdman